Privacy Policy
Last updated: February 2026 | lioraflow.com
1. DATA CONTROLLER
GEEK DEVOPS S.L. (hereinafter "Liora" or "the Controller"), with tax ID B40639494 and registered office in Valencia (Spain), is the data controller for the personal data collected through the website lioraflow.com and the Liora Flow service.
Data Protection Officer contact: [email protected]
2. PERSONAL DATA WE COLLECT
Depending on your interaction with our services, we may collect the following categories of personal data:
— Identifying data: name, surname, corporate email address, company or organization.
— Contact and communication data: information provided through our contact form (preferred deployment model, estimated volume, data sovereignty requirement, application environment, project timeline).
— Technical browsing data: IP address, browser type, operating system, pages visited, session duration, and cookie data (see Cookie Policy).
— Service usage data: session metadata necessary for providing the real-time translation service. Audio processed by the Service is NOT stored once the session ends.
Liora does NOT collect specially protected data (ethnic origin, political opinions, health data, etc.) nor does it store the audio content of translation sessions.
3. PURPOSES OF PROCESSING
Your personal data will be processed for the following purposes:
— Request management: to handle and respond to inquiries submitted through the contact form or email.
— Service provision: to manage your subscription and provide the Liora Flow real-time translation service.
— Commercial communications: to send information about service updates, new features, and commercial offers (only with your prior consent).
— Analysis and improvement: to perform anonymous statistical analysis to improve user experience and website performance.
— Legal compliance: to comply with applicable legal obligations.
4. LEGAL BASIS FOR PROCESSING
The processing of your data is based on the following legal grounds under the GDPR (EU Regulation 2016/679):
— Performance of a contract (Art. 6.1.b): when processing is necessary for the provision of the contracted service.
— Consent of the data subject (Art. 6.1.a): for sending commercial communications and installing non-essential cookies.
— Legitimate interest (Art. 6.1.f): for improving our services, fraud prevention, and system security.
— Legal obligation (Art. 6.1.c): for compliance with tax and legal obligations.
5. DATA RETENTION
— Contact data and inquiries: retained for as long as necessary to handle your request and, subsequently, for applicable legal limitation periods.
— Subscription data: for the duration of the contractual relationship and, subsequently, for the statutory limitation period of legal obligations.
— Browsing data: as established in the Cookie Policy.
— Session audio: NOT stored. It is processed in real time and discarded immediately after the session ends.
6. DATA RECIPIENTS
Your personal data will not be shared with third parties except:
— Legal obligation: when required by applicable law or court order.
— Service providers: providers that assist us in business operations (hosting, email, analytics), who act as data processors under confidentiality agreements.
Liora does NOT share, sell, or transfer personal data to third parties for commercial purposes.
7. INTERNATIONAL TRANSFERS
In the event that any of our service providers are located outside the European Economic Area (EEA), we ensure that appropriate safeguards are applied in accordance with the GDPR (European Commission adequacy decision or Standard Contractual Clauses).
8. DATA SUBJECT RIGHTS
In accordance with the GDPR, you have the right to:
— Access: know whether we process your data and obtain a copy thereof.
— Rectification: request the correction of inaccurate or incomplete data.
— Erasure: request the deletion of your data when it is no longer necessary for the purpose for which it was collected.
— Objection: object to the processing of your data in certain circumstances.
— Restriction: request the restriction of processing in cases provided by law.
— Portability: receive your data in a structured, commonly used format.
— Withdrawal of consent: withdraw your consent at any time, without affecting the lawfulness of prior processing.
You may exercise these rights by sending a request to [email protected] accompanied by a copy of your identity document.
9. SECURITY MEASURES
Geek Devops S.L. implements appropriate technical and organizational measures to ensure the security of personal data, including:
— Encryption of communications using HTTPS/TLS protocol.
— On-premise processing architecture ensuring audio never leaves the client's local network.
— Access controls and authentication.
— Regular staff training on data protection.
— Backups and disaster recovery plans.
10. COMPLAINTS
If you believe that the processing of your data does not comply with regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
11. CONTACT
For any inquiries related to this Privacy Policy:
Geek Devops S.L.
Email: [email protected]
Website: https://lioraflow.com